Contents
About refunds on this site
888 Stars issues no invoices and charges no cards. We cannot start a refund or influence the operator’s decision.
The rules of 888starz
We advise checking your bet slip carefully before pressing the confirm button. Technical faults in the casino may lead to a round being voided under the provider’s rules.
Payment errors
If money was taken twice or a deposit did not arrive, contact 888starz support. Refunding a deposit while a bonus is active may be restricted by the promotion’s rules.
Withdrawals and disputes
A withdrawal means taking money out of your account at your request, while a refund concerns disputed or mistaken transactions. Disputed payments often lead to funds being held on the account until the matter is resolved.
What to keep
Write down the date and time of a transaction if something goes wrong. If someone offers to recover your losses for a commission, refuse.